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Project Admin can't set Next Assignee

John Bradley_tx1msv

I have 1 user who's in a PM role that needs to be able to set Next Assignee on tasks but when he goes to type a name in that field, it never lists any users. I've gradually given him all the permissions in the project, and now he has the Project Admin project role and still can't do it. We have others that can, and for the life of me, I can't see any difference between them. Any ideas what Jira permission he might be missing or what might be conflicting with his Project Admin role?

Accepted answers

John Bradley_tx1msv

The missing permission was the global "Browse users and groups". It's not in jira-users, but it's in a different group that we have a bunch of people in, just not the affected user.

Thanks for the suggestions. I hope that someone else can get some value from this answer some day.

All comments

Stuart Capel - London

Are they in the jira-software-users group?

John Bradley_tx1msv

jira-users, yes. We don't have a jira-software-users group

Joshua Sneed Contegix

Hi John,

That user likely does not have the Assign Issues permission. You can use the Permission Helper to assist with identification of the problem. Cheers!

John Bradley_tx1msv

Thanks. The permission helper shows that he does have the "assign issues" permission in that project.

John Funk

Does he have Browse Project permissions?

John Bradley_tx1msv

Yep, according to Permissions Helper, he does

John Bradley_tx1msv

The missing permission was the global "Browse users and groups". It's not in jira-users, but it's in a different group that we have a bunch of people in, just not the affected user.

Thanks for the suggestions. I hope that someone else can get some value from this answer some day.

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