I want to re-index. Are there risks to this?

Question

Hi,

In this community I have read that I can re-index the project to solve query issues.

My query issue is: target end date is EMPTY --> still reflects issues with filled target end dates

Are there any risks to this re-index? What are best practices if there are?

Thanks!

Helen Velgersdijk · Answer

Hi Ste, it still errors. I will contact the support, thank you!

Will post any update here.

Best,

Helen

Ste Wright · Answer

Hi @Helen Velgersdijk

That is strange!

What happens if you just search for:

"Target end" is EMPTY

^ Does it still ignore the EMPTY parameter in this instance?

If it works correctly, I would try reordering your full JQL query in a different order to see if this changes the result.

If it still errors - or rearranging the JQL doesn't help - I would contact https://support.atlassian.com/ . They'll be best placed to advise further :)

Let us know the outcome!

Ste

Helen Velgersdijk · Answer

The query basically ignores the fact that I ask for issues with empty target end date. The issues fit within the other parameters of the query.