Duplicate detection in Jira Cloud

Mohajit Acharya_vfwle2

I have a customized workflow for "Candidate" issue type in Jira Software for a Recruitment project.

I have a requirement to check the "Summary" field content which essentially is used to capture "Candidate Name" in order to detect and stop duplicate entries from creation. 

I have searched and found that there are two Plugins but both are meant for Jira Server and not for Jira Cloud and they are "SuggestiMate" and "Duplicate Finder". 

Additionally, is there a way I can detect duplicate using a combination of  custom fields i.e. by using "Summary" and "Email Address" as the duplicate detection criteria?

I have Adaptavist ScreenRunner plugin subscription. Any help would be highly appreciated. Thanks in advance.

 

Irina_Bel_Stiltsoft_

Hi @Mohajit Acharya ,

Here's a video where I show a way to find and link duplicate tickets with Jira Automation. It worked out for me; maybe you will find it helpful too.