Notifications icon not showing unread indicator

Question

The Notifications Bell on the top right corner doesn't show the red indicator after clicking it once. The screenshot shows that I still have an unread notification.

This behavior happens even if I have 100+ unread messages. If I click to view them when the icon is present, the icon will then go away. I will then forget to check for other notifications because it appears that everything has been marked as read.

How do I get the badge icon to stay on the bell until all my notifications are read?

Daniel F. · Answer

I'm experiencing the same issue, James. I'm puzzled by the fact that even though I leave notifications as unread, the bell notification still grays out in Jira. I would really appreciate any tips on how to deal with this.

Anthony Randazzo · Answer

Is there a way this feature can be added (optionally)?  I am constantly missing important tickets because I eventually lose track of what tickets are being worked on.  The bell indicator is a great resource on letting me know there are issues I still have not addressed instead of having to tell myself to check notifications even when there is no bell indication to see if I had missed any communication.  Thank you.

Liam Green · Answer

Hi @James Klein - Deactivated

Unfortunately I don't think there is any way of the bell holding the unread notifications.  The same happens for me