Transfer ownership of board from a banned user

Question

Hi Jira Community,

I'm an admin-level-user of our jira-board, but I found I don't have the permission to "configure the board" (I was trying to adding new col to our board).

And I noticed the owner of the board belongs to a former teammate,

unfortunately,

this person doesn't have the JIRA-access anymore (probably jumped to another company) ...

so I'm wondering how we can transfer the ownership from my ex-teammate to me ?

or how can I "configure the board" without a owner-level-permission ?

Thanks !

qiandong · Answer

Thanks John !

My manager just added one more col to the board.

John Funk · Answer

Ah it looks like you are on Sever version (or Data Center) and not Cloud version. I do not use that version, but is there a General section? Or somewhere to add a Board Administrator?

qiandong · Answer

"Board Settings" ?  I don't how to jump to this section.

I go to "board" -> "configure board" as shown above.

then I found this,

and if I go to "Columns", the "Add Col" button is grey ...

any hints ?

thanks !