Confluence link url disappears

RJAS

I'm having an issue where I create a link in a confluence document, I specify the URL and the text to be displayed, I can open the link while still in editing mode, but as soon as I save changes the URL vanishes and only the display text remains. It still remains formatted as a link but when I try to open it, nothing happens. When I return to editing to view the link settings, the URL is gone. Has anyone else had this issue?

Daniel Eads

Hi RJAS,

Is the link to another Confluence page, or is it a web link? We have a couple known instances where links might not behave quite right:

• CONFCLOUD-65866 Ability to insert custom (non-standard) URL protocols where links must have http:// or https:// at the beginning. Trying something like slack://<link> currently doesn't work.
• CONFCLOUD-24320 Links and web images with URLs containing certain non-alphanumeric characters fail to save could be relevant if your link includes one of a few characters

If the URL you're linking to is not sensitive, I can also take a look and see if there's a reason why it's not saving as you expect.

Cheers,
Daniel | Atlassian Support