Getting SLA's for All Service Desk Tickets via API Call

Anthony Damico

Hi All,

I am trying to extract the SLA's for every Issue/Ticket so I can load them into a reporting tool.

I found the SLA API on the following page: https://docs.atlassian.com/jira-servicedesk/REST/3.9.1/ which allows you to get the SLA of a single issue using https://mysitename.com/rest/servicedeskapi/request/{issueIdOrKey}/sla, however, this only allows me to extract the SLA of one single issue at a time.

Is there a call I can run that will get the SLA for all issues?

I understand I could run a loop in my API call that gets the SLA of each ticket one by one but I'm conscious of the rate limits and adhering to fairplay rules

Thank you

Antreas Solou

Hi Anthony, 

Did you find a solution for that? 

KR