I created a sandbox of sots and it seems its connected to the live Jira service desk our company uses, how do i see if this is the case.
I’m unsure how the two instances are connected. The only option for this is via an addon. Why do you expect the sandbox instance is connected to production. Maybe your sandbox is just a test project within your production? How did you create this “sandbox”.
Thanks for the response Jack, I followed a link I found while trying to learn more about Jira I will try and find it and post it here.
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