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How to access the filters created by a person who has left the company

dennis.werner

Someone left the company yesterday. Today, all of their Filters are not visible / gone.

I need to access them to create copies and modify them for group use.

When someone leaves, their ACCESS should be terminated, but their WORK and artifacts should remain. Right?

Accepted answers

Sramanth Pandeti_yd9k36

Hi @dennis.werner You need to go to Administration -> System -> Shared filters, search for the user's filter and change the ownership of the filter.

You can follow the same steps for the shared dashboards too.

Note: You need to be a Jira admin to make these change

All comments

Sramanth Pandeti_yd9k36

Hi @dennis.werner You need to go to Administration -> System -> Shared filters, search for the user's filter and change the ownership of the filter.

You can follow the same steps for the shared dashboards too.

Note: You need to be a Jira admin to make these change

dennis.werner

Then I guess that JIRA needs to add a magic button that says "Find an Admin" because how would anyone know?

Sramanth Pandeti_yd9k36

@dennis.werner Wouldn't that be awesome. I believe this is the only way to make these changes.

Jack Brickey

Generally, an admin will have created a project to submit change requests for Jira itself. If they failed to do so I would reach out to IT as often they own Jira or at least are in the loop.

dennis.werner

Well, in the real world, that will never happen.

I still think a button to "Find your JIRA Admin" would be a good addition.

We can close this question.

Jack Brickey

i agree. interestingly Confluence has introduced the ability to find admins. You might wish to click the feedback button and let Atlassian know.

Note, if you want to accept @Sramanth Pandeti answer you can do so by clicking Accept answer.

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