Can I create issues by email in test project?

klauskobald

I am trying out jira. We are only 2 people on the project. I want to have issues created by anonymous email, meaning:

the mails are on our mail server and jira should get them by imap. Then a new issue should be created.

When I work on the issue, the original sender should get an update.

 

usual issue tracking.

How can I do this?

Jack Brickey

You would set up an email handler. Click on the cog in upper right and select system in the drop down (must be and admin). In the sidebar select incoming email. In there you will need to setup the email and mail handler. Let me know if you get stuck. Note that you will need to set a default user if the incoming email is not from existing user and you doing have it set to create users automatically if they don’t exist.