Howdy all, my Service Desk automation thinks I'm a "customer" My automation IF checks:
- IF Reporter is a Customer
- Product equals WIDGETS
- Issue Type equals NEW FEATURE
THEN do xyz
When testing this from within JIRA, as myself, with myself as reporter, it still fires the automation.
I've confirmed that I'm not listed in the "customers" section of the project. And also not listed in the Administration > User Management > Portal Customer section.
Any ideas as to why this is happening?