Unable to create comment. Create your highlight on more unique text....

Question

I've tried every which way (sentence, words, word, punctuation, header, etc.) with adding an inline comment, but continuously get the following error:

"Unable to create comment. Create your highlight on more unique test, to make the selection distinct, so that your comment maps to the right content."

Any help would be appreciated.

Shannon S · Answer

Hello Community!

For anyone encountering this issue, the bug for tracking is:

* CONFCLOUD-70504 Unable to save inline comment

I suspect the length of the selected text may be the issue. Can any of you save the inline comment with a smaller portion of text? What seems to be the limit?

Thank you for your help,

Shannon

aubreygonzalez2415 · Answer

I am having the same problem. I've tried the work around and it still doesn't work. This is really important for our team project coming up.... someone please advise!

Alex Dopp · Answer

Hello,

first of all, there is this bug: https://jira.atlassian.com/browse/CONFCLOUD-70504

Then, what happens sometimes is when you have copied and pasted text from that same page and then want to highlight that pasted text and leave a comment, then this won't work.

Try deleting the pasted text and manually enter it again, publish the page and try to comment then. This worked for me sometimes.