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Checklist Pro with automation is duplicating checklist items

Michael Arndt_smtys6

I'm setting up some new recurring tasks using Checklist Pro along with Jira automation. I'm doing some test runs and each items on the checklist is showing twice. I'm unsure if this will occur when it's just running on schedule as I have these setup to run on Fridays and Mondays (starting next Monday).

Is this a bug? I checked the YAML and don't see the duplication.

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Jack Hunter _HeroCoders_

Hi @Michael Arndt,

To help, we would need to see your automation rule and how the duplicated checklist looks.

Please share the screenshots here or send them to our support email support@herocoders.com according to your preference.

Cheers,
Jack

Michael Arndt_smtys6

You can see screenshots here https://imgur.com/a/M5eYWe1

I posted both the autmation setup page with YAML and also the issue screen. I only highlighted the specific duplicate's on one of the screenshots.

Jack Hunter _HeroCoders_

Thanks.

Could you please copy&paste the YAML here? Please use 'code block' formatting when pasting? We will test it on our side.

Also, is there any other rule that updates the YAML field?

Thanks,
Jack

Michael Arndt_smtys6

items:
- text: '--- Natran checklist'
checked: false
- text: Review and sync Divvy
checked: false
- text: Review intercompany expenses
checked: false
- text: Add revenue into Quickbooks
checked: false
- text: Update company scorecard
checked: false
- text: Review expense transactions with no classification
checked: false
- text: Upload driver behavior scores
checked: false
- text: Upload Podium reviews
checked: false
- text: '---APS checklist'
checked: false
- text: Review and sync Divvy
checked: false
- text: Review intercompany expenses
checked: false
- text: Add revenue into Quickbooks
checked: false
- text: Update company scorecard
checked: false
- text: Review expense transactions with no classification
checked: false
- text: Run ServiceCEO payment report for "Other" payments
checked: false

Samuel Francis_mxru28

Good morning!

As mentioned above, you have to be careful when using a default checklist in conjunction with automation. When setting up the default checklist, you will need to carefully choose what type of issues will fire/trigger the checklist. The same must be considered when setting up automation for checklist. Usually, the default checklist will override the automation. However, if they are firing moments apart, you could very well see duplication. I believe there are other checklist apps available that will allow for easier automation. This would circumvent the need for setting a default.

Kind Regards,

Sam

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