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Automation for JIRA - condition to find tickets from a specific value

Romain VELON

Hi dear community,

I try to create an Automation (with the plugin Automation for Jira that has been bought by Atlassian) with the parameters below:

- Trigger: Value of Field "Text 1" changed

- Then For all issues where field "External ticket Id" = "Text 1"

- Action "Create a link" between the triggered issue and all issues found by the JQL / search

The trigger and the action are quite clear to design. I have more challenge about the condition. I don't know how to use a JQL seach or even a loop condition. Thank you for your help.

Romain

Accepted answers

Romain VELON

Hello all,

After new research and internal discussion we found a way to do it with Automation for JIRA. There is an option to compare a field with a value OR with another field.

That was exactly what I was trying to achieve.

Trigger : when field Text 4 changes on my Task issue (or any other field, but it should be the same type than External ticket id that's why I can't use my Number field)

Branch : search all Enhancement on my project

Condition : the field External ticket Id in that branch should be equal to Text 4 in the trigger issue

Action : link issues

The Automation in global

The detailed condition in the branch

Thank you again @Hana Kučerová for your help, I learned much about groovy thanks to you.

Romain

All comments

Hana Kučerová

Hi @Romain VELON ,

please look at "Branch rule / related issues" component.

You should be able to select: Type of related issues: JQL ("External ticket Id" = "Text 1")

Then edit all the related issues and setup link for them.

Romain VELON

Hello @Hana Kučerová ,

Thank you for your answer but it seems it doesn't work. The JQL is considering "Text 1" as a value in a field not as a field itself.

Hana Kučerová

Sorry, I didn't understand your problem correctly, I thought it is a value.

As far as I know it is not possible to compare values of fields like this, maybe there are some applications, but I'm not sure, if they will work with Automation for Jira.

Is there any other way, how to identify the related issues?

Romain VELON

Unfortunately not @Hana Kučerová

Bill Sheboy

Hi @Romain VELON

I believe that you can use the temp variable action to save one field and compare to another. Here is the explanation of the variables action:

https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Create-variable-New-component/ba-p/1448118

Your rule might be something like:

Trigger: field value changed for "Text 1"
Action: save the value of "Text 1" as a variable (perhaps tempText1)
Condition: If/Else to compare {{tempText1}} to "Ticket ID"
- Action: what you need to do...

Best regards,

Bill

Romain VELON

Hi @Bill Sheboy ,

Thank you for your answer. I believe it would have worked but "Create var" is not available on Server. Seems to be only a Cloud option for now.

I'm looking at Scriptrunner action if I can create anyhing there.

Romain

Hana Kučerová

Hi @Romain VELON ,

if you have ScriptRunner, you can create custom listener for Issue Updated event. Is it suitable for you to have groovy script in your solution? Are you familiar with groovy or should I try to prepare it for you?

Romain VELON

Hi @Hana Kučerová ,

Yes we have Scriptrunner and I'm struggling right now with the script.

I try to do it in Automation but a Listener should work as well. In 2 words, the algorithm I try to do:

Any time field "Text 1" is updated for issue I1

Find all issues where "External Ticket Id" equals the Text 1 value from issue I1

For each issue found

Link it to I1

End For

If you're an expert and can help me on that script, I would really appreciate.

Romain

Romain VELON

Hello all,

After new research and internal discussion we found a way to do it with Automation for JIRA. There is an option to compare a field with a value OR with another field.

That was exactly what I was trying to achieve.

Trigger : when field Text 4 changes on my Task issue (or any other field, but it should be the same type than External ticket id that's why I can't use my Number field)

Branch : search all Enhancement on my project

Condition : the field External ticket Id in that branch should be equal to Text 4 in the trigger issue

Action : link issues

The Automation in global

The detailed condition in the branch

Thank you again @Hana Kučerová for your help, I learned much about groovy thanks to you.

Romain

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