Due date tourble / can't enter and modify.

TSUKASA MIZUSAWA

I'm neewbee of Jira user.

 

When I made TASK or an6y, I can't enter due date at all.

Once other person edit due date field who can enter due date,I an see the due date field but still I can't edit.

How to solve this issue? What is the difference of editable person and me?

I asked Jira manager, but he have no idea.

 

Ste Wright

Hi @TSUKASA MIZUSAWA 

You need to ensure that:

• Your permission scheme has Schedule Issues set for a user type
• If it set for a project role, you're in that role

You'll need to be a Project Admin to check these (and a Jira Admin to modify a Permission Scheme).

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Permission Scheme:

To check permissions:

1. Go to Project Settings > Permissions (from left-hand menu)
2. The permission needed is Schedule Issues. Also check Edit Issues!
3. If the permissions are assigned to a project role, see below instructions.
4. If not - action will depend on user type applied. If it's Assignee you might need to assign an issue to yourself - or if it's a user group, you might need to ask your Jira Manager to add you to a specific group via "User Management"

If you need to make modifications to the Permission Scheme, you'll need to be a Jira Admin (likely your Jira Manager) - then:

1. From this screen, press Actions (top-right corner) and select "Edit Permissions"
2. Locate Schedule Issues in the list - and press Edit to modify access to this permission
3. Repeat for Edit Issues (if needed)

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Project Role:

If the permission is controlled via a Project Role, you might just need to join a different role in the project. 

To do this:

1. Go to Project Settings > People
2. Either locate your user and include yourself in the appropriate role or...
3. Press "Add People" and add yourself to the required role

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Give these a try and let us know if there are any issues!

Ste