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"Variable" for Status

Jennifer Warren_ytjvp4

Is there a generic variable for designating status? I'm trying to write a JQL query that will find any change in status because I want my subscription to alert me only to the stories for which the status has changed. I tried the following:

AND status changed FROM "any status" TO "any status"

AND status changed FROM "any" TO "any"

AND status changed FROM "" TO "" <no space between quotation marks>

AND status changed FROM " " TO " " <one space between quotation marks>

I believe I could list each status separately with an OR between each condition, but the number of permutations that would entail is mind numbing. :-)

I'm a BEGINNER in Jira.

Thank you!

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Jack Brickey

Hi Jennifer, welcome to the Community. Are you simply wanting a notification when an issue changes status? You mention "subscription" which is generally associate with a saved filter. Can you explain more about your exact goal? BTW, you cannot do any status to any status in JQL. However, Automation might be an option but the need for that would be overkill if you simply wish to receive a notification for any transition.

Jennifer Warren_ytjvp4

Hi Jack, Thank you. I look forward to getting past being a beginner. :-)

I wasn't aware of notifications; how do they work? I'm not "set" on subscriptions; they're what a coworker showed me as that what he had set up. (They work well for the overall view.) I'll use whichever is better for reaching my goal.

Goal - short version: I would like to find out when stories change status or create a filter that only show stories that have changed status since the previous day.

Goal - longer version: Generally - which could be overkill, I want to know when the status changes for any stories that I'm documenting so I know where they are in our workflow. The statuses I'm most interested in are Rejected so I can stop tracking them and Done so I can complete my documentation. (I'm the technical writer for our team.)

Jennifer Warren_ytjvp4

Also, it may be helpful for me to describe what I'm trying to get away from as well.

Currently I track my stories in an Excel spreadsheet because there are other items I need to track. When I run my saved filter of all stories, it shows me the current status. Although that's helpful, I still have to merge that csv file into my Excel file and look line by line for which stories have changed.

Jack Brickey

Ok so for sure Jira OOTB should work fine for you and I think basic notifications will be fine. With Jira issues you can configure notifications (project settings > notifications) for each action/event based on individuals/roles/groups. In your case you might be a Watcher for issues and receive notifications when issues are Transitioned. Generally when an issue transitions into a status that falls under the Done status category no more notifications would occur. I suspect “rejected” would be such a status.

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