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Get requests from next gen service desk into next gen kanban

Tayo Onabule

How can i get requests from a next gen service desk into the backlog of a next gen Kanban board?

Accepted answers

John Funk

Hi Tayo - Welcome to the Atlassian Community!

Just modify the filter for the Kanban Board to include the Next-gen Service Desk project in the filter.

All comments

Zoryana Bohutska _SaaSJet_

Hi @Tayo Onabule

Do you want to configure SLA for issues at next-gen kanban board?

John Funk

Hi Tayo - Welcome to the Atlassian Community!

Just modify the filter for the Kanban Board to include the Next-gen Service Desk project in the filter.

Tayo Onabule

How would I do that on a next-gen project Kanban board though? Thanks!

John Funk

You can't on a Next-gen board - you have have to create a new Kanban board.

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