how assign task, by design, to a specefic user after a specefic transition ?

Zied Kerkeni

hello,

I have this scenario :

user A create to task (status : Todo)

user A make it in progress

user A change it to In Review, at this transition I want that the task is automatically assigned to the "reviewer", it s not the reporter so I can not use "Assign the issue to the reporter post function", but it s a user that I need to select from the design workflow.

is it possible ?

thanks.

Zied.

 

Ste Wright

Hi @Zied Kerkeni 

Two options here:

• Post-Function: Update Issue Field
• Automation: Assign Issue

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Post-Function:

• There is another post-function called Update Issue Field
• This provides the option to assign the issue to a single user based on their username

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Automation:

• This allows you to set the Assignee based on a trigger (i.e transition to "In Review")
• It's a little more flexible as it can reference another field if needed
• You can access Automation at the project-level via Project Settings > Automation. Select the hyperlink "Global Administration" as a Jira Admin, to see global rules.

For example, your rule might look like this:

• Trigger: Issue Transitioned - from "In Progress" to "In Review"
• Condition: Issue Fields Condition - Issue Type equals Task
• Action: Assign Issue (options include specific user, user from defined list, user in role, user in group, etc) OR Edit Issue - Assignee field (for example, if you wanted to copy the user from a field named "Reviewer")

For the Action, you're best to try creating the rule to see which option works best for you based on available options for assigning. See more on the options for Assign Issue / Edit Issue on this page.

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If you think Automation is the best option, let us know some more specifics if you'd like more specific instructions on how to implement

Ste