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How to show child tickets on kanban board, next gen project?

Patrick Walters_zcu5p2

We have our kanban board for a next gen project and have added child tickets but they do not show up in the board, only as an icon on the parent ticket. Ideally we want to keep this hierarchy of tickets that lead back up to an epic but show them all so we can get a better view of what is going on.

Accepted answers

Trudy P Claspill

Hello @Patrick Walters

Welcome to the community.

Referring to this post

How can I display subtasks on a next-gen kanban board?

for the answer provided by Angelica Luz:

"On next-gen boards, currently, it's not possible to show sub-tasks. There is an option to group by sub-tasks, so it will show on the board, but show with other issue types, it's not available.

There is a feature request suggesting the implementation of such ability:

Ability to view sub-task issue types in next-gen boards "

All comments

Trudy P Claspill

Hello @Patrick Walters

Welcome to the community.

Referring to this post

How can I display subtasks on a next-gen kanban board?

for the answer provided by Angelica Luz:

"On next-gen boards, currently, it's not possible to show sub-tasks. There is an option to group by sub-tasks, so it will show on the board, but show with other issue types, it's not available.

There is a feature request suggesting the implementation of such ability:

Ability to view sub-task issue types in next-gen boards "

Patrick Walters_zcu5p2

FWIW I did read that I just thought that sub-tasks and child tickets were different which is why I opened this. Thanks for the info!

Trudy P Claspill

"child" is a generic name in this case.

The general issue hierarchy is

Epic - Story - Sub-task

Story is a child to an Epic. Sub-task is a child to a Story.

You can have several different types of issues at the Story level, designated as different issue types; Story, Task, Bug, etc.

It is issues at that level that will show on the board in a next gen project.

GEON

incredibly frustrating.

ethan_hzx9jw

Come on Atlassian. You are KILLING us with the next gen problems. Hire some devs and get these features fixed.

Jacobo Sanchez

WTF I don't understand how something this basic and useful is not implemented yet...

Larry Haustein

I'm sitting here trying to figure out why I can't see the child items assigned to me. Is this why? What the hek???? If so, that's bad....

Trudy P Claspill

@Larry Haustein

Welcome to the community.

We can't really say if this is the explanation for your issue without more information. Perhaps you could start a new post and provide the details, like

1. Are you using a Team Managed or a Company Managed project?

2. Are you working with a Work Management, Software, or Service Management project?

3. Provide a full screen image of what you see.

Larry Haustein

Azure managed profile.

Work management

I have many child items assigned to me that aren't showing. It only shows the stories.

Thanks

Trudy P Claspill

That is Microsoft's Azure DevOps. This community is for the Atlassian Jira product.

This post is not relevant to the product you are using.

Ahmad S_ Salama

They literally need to incorporate some of what they're supposed to be offering in their workflow to get their sh*t together lol

Infrastructure Solutions

100%, this is BS, and creates a broken experience.

They're just banking companies setup, and it would be too much work to change. In case, this is linked from a search engine

DO NOT START A NEXT GEN PROJECT
DO NOT START A NEXT GEN PROJECT
DO NOT START A NEXT GEN PROJECT
DO NOT START A NEXT GEN PROJECT
DO NOT START A NEXT GEN PROJECT
DO NOT START A NEXT GEN PROJECT

Sandro Baumann_tnwvs4

It's 2022 and this is yet now available, seems that the next gen is more like a why to use gen. It's frustrating to think that I will need to use the old gen to get such basic functionalities. Filtering by subtasks makes the board so confusing to look at and keep track of priorities to discuss in a daily.

Scott Wiltshire

If it's available where do I find it?
I have a team managed board and the only way to see child issues in in the issues view or advanced search. Child issues aren't visible in the board or backlog. Which is frustrating and makes child issues unusable.

Trudy P Claspill

@Scott Wiltshire

I think @Sandro Baumann meant it is "not" available, not "now available".

For a Team Managed board, currently subtasks will not show as cards on the board unless you use the Group By Subtasks option. Otherwise on their parent story you will just see the icon to indicate there are subtasks. And only the icon will show in the Backlog; there is no option for showing Subtasks as cards in the backlog.

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