nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issues with resolution but not finished

varayavaldes

Hi,
I have a big problem. I have a workflow with two state finish, both write the field resolution with the option Done.
But, when I finish the sprint and open a new sprint, the issues are not resolved. They are strikethrough, the field Resolution said Done, but, Jira says that not finished.

The issues are not subtasks and I don't know how to correctly set to status done. If I take them out of the sprint, they stay in the backlog, so, this is not an option.
Now, what can I do to fix these issues? I need to finish this.

Help me, please!

Accepted answers

Nic Brough -Adaptavist-

For an issue to be "done", it must be in a status that is in the last column of the board (as do its sub-tasks).

If an issue is not in the last column when you end the sprint, it will move into the next sprint, as it is not done.

All comments

Nic Brough -Adaptavist-

For an issue to be "done", it must be in a status that is in the last column of the board (as do its sub-tasks).

If an issue is not in the last column when you end the sprint, it will move into the next sprint, as it is not done.

varayavaldes

Thanks a lot !!! It's working.

annette mattox_h6wkee

Can I assign a resolution value before an issue is "done"?

Nic Brough -Adaptavist-

You can give an issue a resolution before it is done, but you'll make it confusing for your users to have resolved but not done issues.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software