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Next-Gen issue custom field descriptions not displaying

Cathryn W

I have created custom fields and added them to a new issue type in a next-gen project. The fields display as expected however, the 'Description' entered for each field does not display. I have used the Description field as help text/prompts for what needs to be entered for the field. Can you please advise what I need to do to have this field display for custom fields. See screenshots below.

Accepted answers

Angélica Luz

Hello @Cathryn W,

Welcome to Atlassian Community!

When using the new issue view, currently, the description added to fields are not visible when editing an issue.

There is a feature request suggesting the implementation of such ability:

Ability to view custom field description in the new issue view

Please, click on vote and watch to receive updates about the feature.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

All comments

Angélica Luz

Hello @Cathryn W,

Welcome to Atlassian Community!

When using the new issue view, currently, the description added to fields are not visible when editing an issue.

There is a feature request suggesting the implementation of such ability:

Ability to view custom field description in the new issue view

Please, click on vote and watch to receive updates about the feature.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Cathryn W

Thanks Angelica. I have voted for this feature. Let's hope it is implemented soon!

Cathryn

SUNMI HELP DESK

Hi @Angélica Luz I have a similar question. We want to add custom fields in the "Description fields", but we can't find the added entry. We can only add it in the context. Please give me some help. I look forward to your reply.

Angélica Luz

Hello @SUNMI HELP DESK,

Thank you for reaching out to Community!

If you are using a team-managed project (next-gen), it’s only possible to add the Paragraph custom fields to the Description.

Screen Shot 2021-06-16 at 09.35.30.png

On company-managed projects (classic), it’s possible to add other custom fields on the Description area. If you are using this type of project, go to Project settings > Issue layout > Edit layout. Then, just drag and drop the fields to the Description area.

Screen Shot 2021-06-16 at 09.45.28.png

Hope this helps!

Kind regards,
Angélica

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