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Button to create subtasks

Natalia Rodríguez

Hi There!

Does anyone know how to activate the button to create subtasks within a user story for a scrum classic project - scrum board?

I can create subtasks in the backlog but I need to create them within the user history

look at the options that I have options in a User Story.PNG

Thanks.

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Sachin_q0v8o8

Hello @Natalia Rodríguez ,

Two things -
1. you can only create subtasks if your Jira administrator has enabled subtasks

So, if you are jira admin can you make sure if subtasks is enabled , goto --> settings --> Issues --> Sub-tasks and make sure Sub-Tasks are turned ON

2. and if the subtask issue type is added to the project's issue type scheme

As a project admin, you can check your issuetype scheme from project --> project settings --> Issue types

Can you confirm above two things and see if you are missing any of the above configurations. For more info check this KB.

Best,
Sachin.

Natalia Rodríguez

Hi @Sachin !!

Thanks for answering me but after verifying, I have the subtasks enabled, I don't know what else to do. I am desperate, how is it possible that this option does not appear in my Jira? look:

*By the way: I'm admin in Jira Capture Sub-tasks.PNG Capture 2_Sub-task.PNG

Sachin_q0v8o8

Interesting, I hope you have create issues permission in your project. A quick test - can you revert back to the old issue view and confirm if you are able to create a sub-task?

Natalia Rodríguez

Within the user story, I clicked to return to the previous view but it does not show me anything about being able to create the tasks within it, look:

Capture_old view.PNG

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