Disable comment auto collapse in JIRA not working?

ian.johnsen

Disable comment auto collapse in JIRA not working?

jira.comment.collapsing.minimum.hidden

"The minimum number of comments needing to be hidden for comment collapsing to occur. 0 means there will be no comment collapsing."

I set it to 0 and comments are still collapsing.

Jira Cloud

Thanks!

Ste Wright

Hi @ian.johnsen 

This setting only works on the classic issue view currently - I assume you are using the new issue view?

You can check this in the classic view:

1. Go to your profile icon in the top-right corner
2. From the drop-down, select "Personal Settings"
3. Scroll down to "Jira Labs" and toggle the new Jira issue view to OFF
4. Ensure jira.comment.collapsing.minimum.hidden is set to 0
5. View an issue with a list of comments

There is a suggested enhancement for this - I would suggest voting for/following JRACLOUD-74680 

Ste