Changing status when moving issue type

Valentina Benedetto

Hi Community, 

I am working on the project now where we have 3 issue types and 2 workflows. Issuetype1 and Issuetype2 have workflow1 and issuetype3 has a workflow 2.

Workflow1 has an approval as a first step after creation, workflow2 doesn't have approval. I am trying to achieve the functionality so that whenever issuetype3 moved to issuetype1 or issuetype2, it is sent in workflow back to the approval step. 

I am using scriptrunner for this.I tried to use listeners in the postfunction on the issue transition and put this code as a condition: 

issue.issueType.name != originalIssue.issueType.name &&

originalIssue.issueType.name = "Issuetype1"

As an action I use transition "back to approval" 

But it doesn't even run meaning condition isn't set correctly  

 

Subrat Mishra

@Valentina Benedetto I believe you are using Listener as "Issue Moved" event .

You can  try this :

//SR Listener Type: Fires an event when condition is true

//Event: Issue Updated
//Event to Trigger: Issue Moved

//Condition
def types=['issuetype']

changeItems.any {
    it.get('field') in types
} 

 

The above listener will trigger an "Issue Moved" event when issue-type change happens for an issue . Then this "Issue Moved" event can be caught by another listener ( this is the listener you mentioned above for the workflow status change ) . 

I had issues in past where it didn't automatically trigger "Issue Moved" event when issue-type/project changed . This solution works for me where I manually trigger an issue moved event and then catch it in another listener .

 

Hope it helps !

 

Thanks,

Subrat