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Configuring automation triggers between two or more sub-tasks

Italo Gonsalves

When creating tasks I will have multiple sub-tasks within that task. I'm trying to accomplish the following.

-When sub-task (A) status transitions to DONE.

TRIGGER

-Currently unassigned sub-task (B) with specified assignee.

*Each sub-task involved has a unique "issue type" and "workflow" associated.

Current automation rule is as follows.

-When: Issue transitioned FROM (X) to (DONE)

-If: Sub-task present

-And: Issue type = (Y)

-Then: Assign the issue to (Z)

I gather since the automation is working by a direct parent>child rule its not acknowledging sub-task (B) as (B) isn't the child of sub-task (A).

Is there another way to accomplish this?

Accepted answers

All comments

Jillian Amyot _Unito_

Hi @Italo Gonsalves ! Check out Unito, where you are able to sync the two so when it becomes finished in one category it gets sent to the next. Here is a link that might help you

https://unito.io/jira-sync/

John Funk

Hi Italo - Welcome to the Atlassian Community!

Is there some type of established relationship between Sub-task(A) and Sub-task(B) since it appears that they have different parents?

Italo Gonsalves

Thank you John! Great to be here.

They are both Sub-tasks of the same parent Task.

I'm trying to leave (B) unassigned until (A) status changes to DONE at which point (B) gets an assignee. The assignee's start work as soon as they get their Sub-task assigned.

The main Task represents a fulfillment work order. The Sub-tasks are situational and are created manually when the main task is created. Some Sub-tasks auto assign when created based on post function triggers. Some Sub-Task need to wait until a previous Sub-task is completed to be assigned and due to their situational nature I'm not able to merge the two Sub-tasks into one workflow.

I created several unique Sub-Task issue types, each with unique workflows.

Thanks for the feedback!

John Funk

So something like this:

A transitions to Done.

B is then given an assignee (is specific name is included in the automation or is the assignee based on another field?)

Is B then automatically transitioned to a new status?

Do you have the rule created already? If so, can you share it?

Italo Gonsalves

Yes sir. Yes the specific name is included. (B) does not transition to a new status. It remains in OPEN status.

The rule is as follows:

When - Issue Transition: From POS training to DONE

If - Related issues condition: Related issues = Sub-tasks > Condition = Are present

And - Issue fields condition: Field = Issue type > Condition = equals > Issue type custom NAME

Then - Assign issue: Assign the issue to = Specific user >select user = Italo Gonsalves

Italo Gonsalves

Ok thank you for all of your help John!

Welcome!

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