Classic Project - Epic Name is empty in filters

Question

Hi!
I'm working on a classic project and when I create en filter, the Epic Link column is shown correctly, but the Epic name is empty.

Ste Wright · Answer

Hi @Gaby S.

Not by default - but you can use Automation to populate a field with the name.

To do this you'll need to be a Jira Admin / Site Admin and then this is how I've done it:

* Go to Jira Settings > Issues > Custom Fields (left-hand menu)
* Press the blue "Create Custom Field" button in the top-right corner
* Create the field "Text Field (Single Line)" - and give it a name
* You can then associate the field with a screen - but remember, this will allow users to manually edit it. I would either not add it to a screen - or only add it to the View screen. The latter would require creating a new screen and editing screen / issue type screen schemes - to see more on this, visit this page.
* Now you have your new field - go to Project Settings > Automation or for a global rule, Jira Settings > System > Automation Rules
* Press the blue "Create Rule" button in the top-right
* Choose a Trigger - for example, Issue Updated. I like to use "Multiple Issue Events" - and choose both Issue Updated and Issue Created so it covers all angles
* Then, choose the Action "Edit Issue" and choose to set your newly created custom field's value
* Next to the text box, select the breadcrumbs (3-dots icon) and choose "Copy From"
* Select the box, and choose to copy the value from the "Epic Issue" above the trigger issue, setting the custom field to match the field "Epic Name"
* Give the rule a name and publish it

^ This will provide a new field which duplicates the Epic Name when a child issue is created/updated. This custom field is text-based - so you can include it in your issue columns in your search, and export it as the name rather than the Epic Link's Issue Key.

Ste

Gaby S. · Answer

Thanks for the feedback!

The issue is that when I export the filter to Google sheet, the Epic Link shows the URL and not the Epic Name.

Is there any way to display the Epic parent name of a ticket?

Thanks!

Ste Wright · Answer

Hi @Gaby S.

The Epic Name will only be shown if the issue type is "Epic" - this field is only populated on Epics, not on any other issue.

For the Epic's children, the name will usually be visualised via the issue search in "Epic Link"

Ste