Hello I'm looking for the 'Create User' button as advised below but can not locate it. I have site administration access and need to create a specific User profile as part of an integration project to JIRA. * Select Administration ( ) > User Management. * In the User browser, click Create User. * Enter the Username, Password, Full Name and Email address. Any help is greatly appreciated!! :)

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Unable to create a New User in JIRA

David Trinh

Hello

I'm looking for the 'Create User' button as advised below but can not locate it. I have site administration access and need to create a specific User profile as part of an integration project to JIRA.

Select Administration () > User Management.
In the User browser, click Create User.
Enter the Username, Password, Full Name and Email address.

Any help is greatly appreciated!!

Accepted answers

Reshma Begum {Appfire}

Hi @David Trinh ,

Since you are on the cloud, please navigate to Administration () > User Management > Invite User > Enter the email address and give the role, product access.

Hope it helps!

Thanks,

Reshma

All comments

Reshma Begum {Appfire}

Hi @David Trinh ,

Since you are on the cloud, please navigate to Administration () > User Management > Invite User > Enter the email address and give the role, product access.

Hope it helps!

Thanks,

Reshma

David Trinh

Thank you Reshma! Didn't realise create user was only specific to Server based application.

Had to get a bit creative with invite user and then change name to a "system profile" to get what we needed.

Thanks again for your time, take care.

Reshma Begum {Appfire}

Hi @David Trinh ,

Please accept or upvote the answer if you feel it was helpful.

Thanks,

Reshma

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