System Settings

Question

I added my name where it stated not realising that it would change for everybody in the tool

How do i change it back to what it should be ?as I did not take a note of what it was as standard.

EMAIL FROM :        ${fullname} (Jira)

I've taken my name out but i'm not clear what exactly should go back in its place so that when people get an email it shows who its from

I would appreciate your timely response.

Many thanks in advance of your support

Kind Regards

Louvanne

l_thomas · Answer

Thanks but its not that - i placed full name there because i dont know what the expression should state in order to pick up peoples name as the mistake i made now affects the global jira and not just my profile for example - people received emails stating who made the changes and now they would either come from me if i put my name there or they would say full name instead of the persons eg: ${{full_name} (Jira) used to look something like this n.pearse (Jira) So it was basically picking up the first part of the persons email address - ie. initial .surname so how do i express this in Jira in that email from section, to ensure it is displayed when messages arrive in their inbox please? Many thanks Louvanne

Nic Brough -Adaptavist- · Answer

You just need to change your name in your profile.