Problem: when creating Jira tickets for content requests, co-workers are not able to provide the exact info that they need to provide because there is only 1 one-size-fits-all entry request template.
Solution to investigate: it would be extremely helpful for people placing job request, to select if they need an email, a news article, or another piece of content to be created and published on our websites.
Is it possible for us using Jira Cloud, to customize that, and allow people to use pre-defined templates for what they need done?
If so, how please and thank you.
Arnaud
