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I cannot edit the columns of my own filter.

Nicolas Gabriel Ibarra_t4jau4

When the user tries to edit the filter columns of his private filter, a message is displayed stating that he cannot edit a filter that belongs to another user, but the filter belongs to him and is not shared. The user has the permissions of jira-users that allows this operation, but is not being able to do it.

Accepted answers

Jack Brickey

Hi Nicolas, welcome to the Community. How confident are you that this person owns the filter? Please click on the Search bar and at the bottom of the popup click Filters. Find the specific filter and see who the owner is. Be sure to check for similar filters. If they indeed are the owner please sit w/ them and have the go to this page and then have them click the ellipses to the right of the filter and see if they can Edit.

All comments

Jack Brickey

Nicolas Gabriel Ibarra_t4jau4

Hi Jack, thanks for answering, we made the user change the permission from "Private" to "My Organization" and with this we could verify that the filter really belongs to them. I want to comment that this problem started to happen after I made a migration from Jira Server to Jira Cloud. Before, this user could make the modifications in the columns of his filter when he wanted.

Jack Brickey

Ah I see. I can imagine that the migration might cause oddities like this. If this were to continue I would create a new filter and delete the old.

Nicolas Gabriel Ibarra_t4jau4

Yes, it is the last option that we will take XD, create a new filter and delete the old. we created a ticket to atlassian with this problem. Thank you very much Jack for your help.

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