One does not simply import Trello Boards

Question

Hello,

I am trying to import my Trello board to Jira. But the importer only manages to get the board name and create a projekt... a empty project.  There is no sign of my lists or cards.

This is the Protocol i get:

2020-07-24 08:37:59,366 INFO - Import started by admin using com.atlassian.jira.plugins.importer.trello.TrelloImporterDataBean
2020-07-24 08:37:59,796 INFO - ------------------------------
2020-07-24 08:37:59,797 INFO - Importing: Users
2020-07-24 08:37:59,797 INFO - ------------------------------
2020-07-24 08:37:59,797 INFO - Only new items will be imported
2020-07-24 08:38:00,852 INFO - 1 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2020-07-24 08:38:00,852 INFO - ------------------------------
2020-07-24 08:38:00,852 INFO - Finished Importing : Users
2020-07-24 08:38:00,852 INFO - ------------------------------
2020-07-24 08:38:00,853 INFO - 0 users successfully created.
2020-07-24 08:38:00,856 INFO - Retrieving projects...
2020-07-24 08:38:03,838 WARN - Error when configuring agility project columns
2020-07-24 08:38:03,842 INFO - Created Project: ExternalProject{id='5f19666bc18c1e634ee66058', key='TRYOUT2', externalName='tryout', name='tryout_2', type='software', template='com.pyxis.greenhopper.jira:simplified-project-template'} successfully
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Importing: Versions
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Only new items will be imported
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Finished Importing : Versions
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Importing: Components
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Only new items will be imported
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,847 INFO - Finished Importing : Components
2020-07-24 08:38:03,847 INFO - ------------------------------
2020-07-24 08:38:03,854 INFO - Retrieving custom fields...
2020-07-24 08:38:03,861 INFO - ------------------------------
2020-07-24 08:38:03,861 INFO - Importing: Issues
2020-07-24 08:38:03,861 INFO - ------------------------------
2020-07-24 08:38:03,861 INFO - Only new items will be imported
2020-07-24 08:38:05,167 INFO - ------------------------------
2020-07-24 08:38:05,167 INFO - Finished Importing : Issues
2020-07-24 08:38:05,167 INFO - ------------------------------
2020-07-24 08:38:05,168 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Der entsprechende Status für den Listennamen Im Gange wurde nicht gefunden.

The last scentence translated means something like. "The status of the list being processed couldnt be found "

Thanks for the help.

Benjamin Osoria Peralta · Answer

This is an old Post, but I came here looking for a solution, because I have the same problem.

Unexpected failure occurred. Importer will stop immediately. 
Data may be in an unstable state: Der entsprechende Status für den Listennamen 
Im Gange wurde nicht gefunden.

I think the problem is a wrong translation with the mapped columns.  The importer doesn't know the named "Im Gange" column.

I just rename the problem column in Trello to "In Arbeit" and the importer works as expected.

Hope this help someone with the same problem.

Andy Heinzer · Answer

Hi Magdalena,

Sorry to hear about this problem. I understand that you are using Jira Cloud and are trying to import some Trello boards into Jira, but that this is not working.  From your error message, and another I have found from some logging, it appears that the importer believes that there is some kind of name collision when it comes to statuses in this particular Jira project.

Could you share with me the names of the columns on the Trello board in question? Maybe just a screenshot of the titles of the columns in Trello. I am interested to see if I can better understand the corresponding Trello columns that are trying to be importing into status names for this Jira project.  Perhaps there is some kinds of duplicate name, or perhaps this is a problem with a character translation.  So far I don't have enough information to determine the exact cause here.

Please let me know.

Andy