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Alert based on Component value change

Des_Kelly

I'm not the most skilled JQL writer so please be kind.

I would like to receive an email alert when a particular value is added to the Component field of an issue. I have a JQL filter that looks for 1) the existence of this value and 2) an update in the last x minutes. Without knowing how to limit the JQL to look for updates only in the Component field, I'm getting alerted every time the issue is updated. Can someone point me in the right direction please?

Accepted answers

John Funk

Hi @Des_Kelly - Welcome to the Atlassian Community!

You can use the free tool Automation For Jira to send you an email anytime an issue is updated with a particular Component value. See this for more information and go ahead and try to create your rule. If you run into problems, just post back here for more help.

There are two types of automation:

Global: In the Free version, you get 100 executions per product, per month
Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

All comments

John Funk

Hi @Des_Kelly - Welcome to the Atlassian Community!

There are two types of automation:

Global: In the Free version, you get 100 executions per product, per month
Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

Bill Sheboy

Yes, and to what John suggests...

@Des_Kelly when you use the automation rules, you can narrow the triggering event and time frame to get the result you want. For example:

Trigger: field value changes for Component
Condition: updated in the last x minutes, perhaps using your JQL
Action: notify you by sending an email

Best regards,

Bill

Des_Kelly

Thanks John and Bill - that's really helpful. I think I'm going to enjoy this community :-)

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