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How to search for a second tier value only in Cascading select field that is either empty or None

vcatl2020

We added a custom field having Cascade Select field type that has two tier fields - First and Second on a create screen for an issue type. We set this custom field to be required, so if any user tries creating a ticket with "None" in both tier fields then the ticket can not be created.

We noticed few tickets were created just a value in first tier field, leaving it empty/blank or "None" on the second tier field. Now we need to identify all those related tickets that are left blank or "None" intentionally. Can you please help me with a filter search syntax to find all such relevant tickets?

Note: The firs tier field could have any value but just second tier field must be either blank or None

Accepted answers

Trudy P Claspill

Hello @vcatl2020

Take a look at the cascadeOption() filter feature in this Altassian document.

https://confluence.atlassian.com/jiracoreserver/advanced-searching-functions-reference-939937722.html

You may need to change the version selection in the upper right to the version of JIRA Server that you are using.

All comments

Trudy P Claspill

Hello @vcatl2020

Take a look at the cascadeOption() filter feature in this Altassian document.

https://confluence.atlassian.com/jiracoreserver/advanced-searching-functions-reference-939937722.html

You may need to change the version selection in the upper right to the version of JIRA Server that you are using.

vcatl2020

Hello!

Thanks for your prompt response with this reference link. As I couldn't find an answer in this link, so I posted my requirement here.

Basically I want to search by second tier field only without caring for first tier value. Is this possible?

Trudy P Claspill

Oh, I see.

I think the answer on this post covers your scenario:

https://community.atlassian.com/t5/Jira-questions/How-do-I-search-the-second-value-in-a-cascading-select-field/qaq-p/59333

Or there may be an app that provides the functionality you want.

vcatl2020

Sounds like only option 1 for me at the moment though there are a bunch of values in firs tier level field.

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