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import a list of issues including sub tasks in one import

Thom Derckx

Hi, I wonder if it is possible to import a new list of jira's and create sub-tasks right away for the jira with yet unknown issue id?

The purpose is to create a tree of Jira's for repeating project jobs.
If we can create an import file we can import this file over and over again to create the same tree for multiple projects.

thanks in advance and looking forward to responses.

Thom

Accepted answers

Nic Brough -Adaptavist-

Yes, you can, see https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html

I'm not sure the sub-task section is too well written, as a lot of people seem to struggle with it, but this is a less fussy example of a file that will create 5 issues, two tasks and 3 sub-tasks:

summary, issue id, parent id
story1, 1,,
subtask-1-1, 4, 1
story2, 8,,
subtask-2-1, 16, 8
subtask-1-2, 32, 1

Note that the issue id will be imported into "external id" as well, and the "parent id" is not imported directly, because it's only used to make the parent/sub-task link. Also, you'll need some other columns for issue type etc. I really did build that file to show you the parent/sub-task structure, nothing else

All comments

Nic Brough -Adaptavist-

Yes, you can, see https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html

I'm not sure the sub-task section is too well written, as a lot of people seem to struggle with it, but this is a less fussy example of a file that will create 5 issues, two tasks and 3 sub-tasks:

summary, issue id, parent id
story1, 1,,
subtask-1-1, 4, 1
story2, 8,,
subtask-2-1, 16, 8
subtask-1-2, 32, 1

Thom Derckx

Hi Nic,
Thank you! Guess this is what I need.
The 'trick' with the parent id linking to the external id (alias of issue id)
I didn't read about that behaviour.

I test this asap.
Thanks again!

Thom

Bob

Have you been able to make this work? Using the example above I always get an error "Fatal error during import: Parent Issue cannot be null".

Nic Brough -Adaptavist-

A lot of people have made this work. Have you tried importing data in the structure given above? The error you are getting suggests you are trying to create sub-tasks without parent issues.

Jamie Hamilton_ekjx6j

@Fábio Martins that was the issue for me! Thank you for pointing that out!

If sub-tasks are to be included in the import you will need to use the admin function and cannot import sub-tasks from the project screens!!

Charles Johnson_omcwz0

At the risk of sounding like an unpaid actor/commercial,
We ultimately changed gears & solved our frequent & repetitive issue creation needs via the "Issue Templates for Jira" addon. It'll allow all levels of issue hierarchy creation & because the templates are stored as issues themselves, they're really easy to edit/update as needed.
Thus far, the support for the addon has been really responsive with assistance & resolutions.
CSV will still have a place for the one-offs imports, but the "EVERY new project kickoff task list" is much easier via the template addon.

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