Confluence application not linking properly to Jira

Melanie Whyte

Hi,

Our confluence link to Jira cloud is not working properly. 

I have checked the application link and it looks linked to me. 

On our jira boards we used to be able to add links to all our confluence pages (all spaces)... however at some point in the last few days this has stopped working, and we are only able to link documents from one space.  When we try to link to anything outside of that space we get the following error:

"You don't have an application link set up for that Confluence site"

We are pretty sure that no settings have been changed that would affect this, any help would be appreciated

Thanks

unknown

Hi @Melanie Whyte ,

 

Hope I can help you with this.

If you are a  JIRA admin, then you can double-check the Application Links in JIRA, and see if the link to your Confluence instance is valid and it's up and running.

Thanks,

Raja