Lost Access to my JIRA enviroment

Question

Hello,

I have lost my access to https://jira-lastmile.atlassian.net/jira platform.

I am Lead of all projects. No other admin there.

Can you check and set my permissions back ?

Nic Brough -Adaptavist- · Answer

I think I am not being clear here.

There are two things you are mixing up when you say "access".

Originally, you talked about "access" to your Jira environment.  That suggests that you were not able to log in.  I told you what might have changed to cause that.

You then changed "access" to mean "I cannot see or do things in a project", implying that you can log in.

If it is still the second meaning, then you have had your project permissions changed.

An admin (Jira admin or project admin) has removed your access to the project, either by changing the permission scheme for it, or removing you from groups or roles.

As an admin, you will still have the right to see and amend permissions and project memberships, even if you can't even see the project as a normal user.  Go to the system admin area and look for the list of projects (admins can always get to the admin section of any project from there)

Justinas Mankus · Answer

Main issue is that i am admin of Jira and Project.
And i cant access them to do any changes.

Nic Brough -Adaptavist- · Answer

So you have not lost access, you've just had your project permissions changed.

An admin (Jira admin or project admin) has removed your access to the project, either by changing the permission scheme for it, or removing you from groups or roles.

You'll need to check the project permissions.