When submitting a ticket from Zendesk, the system throws an exception -
Failed to retrieve JIRA issue key.(java.lang.NumberFormatException: For input string: "ZendeskID")ZendeskID = custom field added to Default project schema.
Unless this was a one-off occurrence, it is going to take some research on your account to figure out what is going on. If you open a support request, we can get the necessary info about your accounts (JIRA OnDemand and Zendesk) and track down the problem.
It looks like you're new here. Sign in or register to get started.
