Add an automatic transition to another status

Josef Tingbratt

Hi!

I have a status called Estimate meant for our developers. When they are finished with the estimation I have set up a transition to Status "Waiting for approval". I want cards added to that status to automatically be moved to the status "Pending". 

The reason is that I want "pending" to be visible on the customers board, but I don't want to bother my developers with ho much that is in "pending". They should just focus on the issues that my customer moves from Pending to "To-do".

I have tried searching the forum without success.

Petter Gonçalves

Hello @Josef Tingbratt

Thank you for reaching out.

I'm not sure if I completely understood the purpose of the feature you are looking for, but you can automatically change the status of an issue when another status change happens by using Jira Automation. These would be the steps:

1. Navigate to your project > Project settings > Automation
2. Create an automation rule to transition your issues to "Pending" when the issues are transitioned to "Waiting for Approval", as demonstrated in the template below with the status "Work in progress" and "Done":
   

Let us know if you have any questions.