Get error-message trying to adding an feature to the structure

Peter Kiers

Hello,

 

I try to add a feature to a structure but get the message:

 

You have creaded issue xxxxxx. It was impossible to add it to the structure because of the automation installed. Cannot add items to JQL query result. You can enable manual adjustments in the structure configuration.

 

What does this mean and how to resolve this?

 

Greetings,

 

Peter Kiers

 

 

Andrew Morin

So there are two types of structures manual and automated, You can toggle a setting to allow manual override on an automated structure but I recommend that you identify why the issue you are trying to add is not being picked by the structure filter or what ever you defined in the sync when you setup the structure.

In your structure click the drop down arrow next to the name of the structure and select Manage Structure

When you get to that screen you will see the Sync With option and click the Settings link. This is where you can turn off the automation and you will also see what type of automation is configured..Filter, Issue Links, etc...just remove it by clicking on the Operation option on the right side of the screen.

If you don't want to remove the automation go back a screen to the Manage Structure and click the Configure link on the right side of the screen. You will see an option on that page as follows and you check that box. 

Allow manual adjustments of generated content

A couple of things to note. If you turn off automation it will not impact the structure but it will no longer pull in new issues based on the criteria you used.

If you leave automation enabled and you toggle the manual override on when you manually add an issue and at some point that issue meets the automation criteria you will end up with duplicate issues in your structure...

Hope this helps..