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Microsoft InTune device management

Asher Francis

Hello all

We've been tasked with looking at asset management in Jira Service Desk.

We are a global organisation and currently rolling out InTune across all our global regions (slow process) and looking to hopefully take device information from that into Jira Servce Desk.

I know there are third party apps and integrations available with companies like Device42 but our thinking is this...

Windows 10 brings software data info into Azure AD
InTune brings all the hardware info into Azure AD
We will be looking at AD integration with Jira anyway through Atlassian access

Is there any way we can use an API from Azure to Jira to bring through this asset information? Without using a third party app like Device42 or Insight

Thanks

Asher

Accepted answers

All comments

Chris Steytler

We have similar requirements and I am very interested to understand if you made any progress?

Gurnam Ganger

I am also looking into and interested in this. Any suggestions would be welcomed.
Wanting to get the most out of JIRA and INTUNE products without added cost of purchasing 3rd party tools/services.

Jeret Shuck_hfty3t

We're also looking to get some proper asset tracking setup. We're looking to automate data updates from Intune and JAMF. Anyone make any progress here?

Carmen Nadeau

We are also interested in having an answer to this question

James Chuong

We’re in the same boat. Hopefully there’s a solution to pull assets from Intune and Jamf into Jira.

Romesh_fiar73

I'm also interested in this.

Kolya_odixrv

Hello,

We are also in the same boat.

David Ng_ibj6k2

Same here, we are also interested in integration with Intune.

ariel.souza.ext

Hey, how's it going?

Do you have any solution for this?
After that time, did you make any progress?

Ibrahim.Awwad

Seems we are all looking for update or news on that

Éric Dagenais_azlrgv

Nijin Ganga

Any updates here? I am also looking for same solution.

John Mustac

The only production grade way to do this that i know of currently is to use the Graph API library and create your own calls/automation/scripts to process data into Jira as per client specific rules. There is a hurdle if you haven't done this before and whilst there is quite a bit of documentation out there, its not comprehensive, meaning that the complete set of calls is not documented. If you are looking for calls that you can copy/paste/use, you may find some but likely not all the ones you need.

Rustam Piriyev

any updates?

Asher Francis

Hi Rustam

We have decided to purchase Jira Premium and use the Insight asset managment with their own discovery tools. Sadly still no integration here as far as I am aware.

Thanks

Rustam Piriyev

we choose same, we bought Jira Premium license and use Insight, I heard about some REST API automation solution to integrate intune and Jamf to jira, but not sure how it works. Maybe someone did this before who can help us?

MJ Singh

Same solution we are looking for

Vinod Patidar_vdv7ur

Any update on this? We are using Microsoft Intune for device management and patching. Not sure when this functionality will be available.

Vinod Patidar_vdv7ur

I am also looking for this solution to work as soon as possible.

Nicolaus Brooks

@Asher Francis how did you pull the device hardware info and import into Jira? I already have the objects setup just need to learn how the hardware data is pulled in. Thanks in advance.

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