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Not able to close tickets on jira board from one status to closed status

can you please the steps how to configure the issue i am facing

Thank jira manisha.PNG

Accepted answers

Nic Brough -Adaptavist-

It's not clear what you are trying to achieve.

My best guess is that you need to edit the workflow, adding a transition from one status to the closed status, or if there is already one there, check its conditions to see why it is not being offered to you.

All comments

Nic Brough -Adaptavist-

It's not clear what you are trying to achieve.

My best guess is that you need to edit the workflow, adding a transition from one status to the closed status, or if there is already one there, check its conditions to see why it is not being offered to you.

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