Progress on CLOUD7184

Jeroen Koole

Dear,

 

i saw issue CLOUD7184.

About changing the URL from an existing JIRA CLOUD enviroment.

Is this issue expected to be finished in the nearby future ? Or will it take longer ?

Because we want to change our URL for the JIRE SOFTWARE environment before adding JIRA Service Desk to that enviroment also.

 

Thanks for your response

Jeroen Koole | Koole Controls BV

Daniel Eads

Hi Jeroen, welcome to the Community!

We currently handle site renames through support requests. Although there is no self-service option at the moment, we definitely can change the URL for you (Standard and Premium plans).

To get started, please submit a request at support.atlassian.com/contact - when entering a ticket for Technical Support, you'll have the option to allow our support engineers access to your site in order to complete the rename request. Please check this option, and include the site URL you'd like to rename to in the request details.

Cheers,
Daniel