Migrating User Content

Question

We have been running JIRA on our own for some time and recently have decided to start using the on-demand product when our license ran out.

We've also linked our google apps business account to JIRA for user management and things like that.

The problem is we have certain users that have been using JIRA a long time and they have a counterpart in the google apps domain.

What I am hoping to do is to move all of the user activity/stuff from the old external user to the google apps user.

JESS31 · Answer

Importing data is fine, however we have users from our old system that are the same users as users from the Google Apps account.

I need a way to reconcile these accounts. Most notably, a way to migrate all of the user's data to another user.

SimonS · Answer

Hey Trey,

If you import a JIRA backup into OnDemand, you should still see the history of a user, assuming that they have the same username.

Have you tried an import of your data already? If not, you should check these instructions out:

http://confluence.atlassian.com/display/AOD/Importing+Issues

-Simon