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Installed Microsoft Teams for Jira and can't find the Jira Cloud tab on Teams desktop App

Samuel Smiles P

Hi,

I'm using jira cloud version. I have installed the microsoft teams for jira app in cloud versionand when i go the teams desktop app and i couldn't find the jira cloud tab in add tab section, how to get that tab?

Im not an admin of Teams desktop app.

Thanks

Accepted answers

All comments

John Funk

Hi Samuel,

If you don't have a + symbol at the top by the other tabs, then you don't have permissions to create tabs for that Team/Channel. Find the administrator for that Team and have them add it.

Ken Mulvihill

I have the + symbol on my tab line, and Jira had been working. Today, however, Jira won't open in Teams

John Funk

What kind of error are you getting? Are others having the same problem?

Samuel Smiles P

yes, even i have the add tab symbol and it worked fine for me yestarday, but today im facing this issue.

Screenshot (12).png

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