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Resolution says Done, but task still open on my sprint

Sarah_9ffyd7

Hi there

I'm struggling to understand why the status of my task which is in Done with resolution showing 'done' still won't close when I close the sprint?

I've checked the post function and it is correct, see screenshot. Not sure what to do to fix it. Stories will resolve correctly when moved to done.

Screenshot 2020-06-24 21.32.13.png

Accepted answers

Manon Soubies-Camy

Hi @Sarah,

What do you mean by "won't close when I close the sprint"? Do you get any error message when finishing the sprint?

- Manon

All comments

Manon Soubies-Camy

Hi @Sarah,

What do you mean by "won't close when I close the sprint"? Do you get any error message when finishing the sprint?

- Manon

Sarah_9ffyd7

Hi Manon

What happens is when I try to close the sprint it says I have 27 incomplete issues, however most are sitting in 'done'

See attached Screenshot 2020-06-24 21.43.26.png Screenshot 2020-06-24 21.43.34.png Screenshot 2020-06-24 21.43.47.png

Manon Soubies-Camy

I see! Sprints consider issues as done if they are on the far right column. If you move your Done column to the right, it should all be ok.

Sarah_9ffyd7

Brilliant, thanks so much!! That's something I didn't know, so now I do.

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