Swimlane not showing

Mahlab Basheer Farooqi

Hi,

I have a project in which I already have a couple of swimlanes. I created a new swimlane, based on JQL label. But when i assign that label to a ticket, the swimlane is not appearing on the board.

 

It is a Classic Software Project, not Next-Gen.

The ticket has only one label, not multiple, so the order should not matter.

The ticket IS visible in the project.

i already have two other swimlanes (based on label) and if i assign the label condition of another swimlane, it DOES become visible in that swimlane. 

 

 

Phill Fox

Hi @Mahlab Basheer Farooqi 

I can immediately think of two reasons why this might happen. 

The first is that the ticket has already been picked up in the JQL for a swimlane higher up the list and so it would already be displayed. Swimlanes are mutually exclusive for issues starting with the top defined swimlane and working down. 

The second is that label spelling is absolutely critical in the JQL. Remember as well that "label", "LABEL", "Label" are all different labels. 

Hope this helps you with your troubleshooting. 

 

Phill