nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Syncing Jira issue worklogs with Tempo

Russ Clewett

We've recently transferred our Jira Server instance to Jira Cloud. We use Tempo for timesheets. All of the time has come across from our Jira Server instance, but Tempo doesn't seem to be picking up all of the logged time.

Is there any way to force Tempo to sync with the logged time on the issues?

Accepted answers

Björn Orri Guðmundsson

Hey Russ.
Tempo automatically syncs worklogs and issues upon installation thereby allowing you to see the worklogs.
In rare cases, especially in relation to server-cloud migrations this process is delayed or even fails.

I've taken the liberty of rerunning the job but since I don't know which tenant you belong to I can't be sure it ran for your tenant.
Please reply here if your data isn't visible now or reach out to our support at tempo.io

All comments

Björn Orri Guðmundsson

Russ Clewett

Looks like all of our worklogs from issues are showing in Tempo timesheets now. Many thanks!

Vishwajeet Singh_fy30y7

This seems to be consistent issue with tempo when you migrate from server to cloud . With no support available over weekend its painful.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-software

tempo

worklog

sync