Migrating embedded screenshots and Attachments (Server to Cloud)

soneill

Doing a migration from server to cloud by exporting to CSV and then importing (many reasons I need to do it this way vs. using tools)

However, it's not pulling over Attachments or embedded screen shots and wondering if anyone knows an easy way to move those over to the appropriate tickets etc. 

Trudy P Claspill

Whatever URL you have in your CSV for the attachments has to be "publicly" accessible in order for the import process to access the file and import it to the destination.

I recall that was an issue dealt with at my former company, but I don't recall the details. I think an engineer developed a script to download all the images (using his own authentication to the source JIRA application), put them in an accessible location, and then upload them to the new issues. However, we were using the API to extract all the data for the issues and migrate them, rather than the CSV import.