We have JIRA in our network on a server but we want to migrate to cloud. User authentication is over Active Directory (LDAP works too) but the AD servers are behind a firewall. How can we get this to work?
You would need to open up the firewall to allow traffic between Cloud and your LDAP server, and you'll need to subscribe to "Atlassian Access" which will connect to LDAP and provide your user accounts to Jira.
And it that is not an option? Isn't there a SAML plugin that would work?
Atlassian access is the only way to connect Cloud to an LDAP system.
@Nic Brough -Adaptavist- where does information about Atlassian Access supporting LDAP integration come from?
From everything available publicly it will only integrate with a "cloud identity provider" i.e. via SAML at the front-end and via SCIM at the back-end, but not with LDAP directly. The Cloud Identity Provider e.g. OKTA, Azure, OneLogin may indeed work with LDAP.
You will need Atlassian Access with your Cloud (any organisation not completely ignorant to security concerns will need it anyway, as it is the only way to enforce enterprise password policies, 2FA and in general – manage users in Cloud properly).
Atlassian Access will happily connect to ADFS with SAML, thus giving you your authentication against on-premise AD.
Also see here: https://jira.atlassian.com/browse/ID-79
It looks like you're new here. Sign in or register to get started.
