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Cannot delete all of my boards

MJ Admin

When I go to 'View All Boards' I can't seem to delete some of the boards.

There should be a ... menu icon for each board (row), but it's not available for some of them. I deleted some projects but the boards still remain. Not sure if this is just a bug with JIRA.

Accepted answers

Angélica Luz

Hello @MJ Admin,

Thanks for reaching out to Community!

Testing on my local site, I was able to confirm that, when the menu is not visible, it is because the board is related to a next-gen project and it's expected that you can't delete.

I was able to replicate the same issue that you are facing, a project was deleted but the board is still visible on the list:

image (4).png

This issue is a known bug and the fix is already in progress:

Boards not always deleting with project deletion

Please, click on "This affects my team" and also on Watch so that you are notified when this is fixed.

Regards,
Angélica

All comments

John Funk

HI MJ - Welcome to the Atlassian Community!

If you are a Jira Systems Admin it should let you delete it.

Maybe go to the Project Settings for the project that the board uses and add yourself to the People function as a Project Admin. Then see if it will let you delete.

Same thing by adding yourself as a Board admin.

If those fail, I would open a support ticket with Atlassian to get some help. :-)

https://support.atlassian.com/contact/#/

MJ Admin

The problem is that the projects have already been deleted. The boards are still there. There isn't a way to make myself board admin

John Funk

You can't get to the Board Settings for the board?

Do you know the filter that the board uses? Maybe change ownership of the filter for the board to you?

Or do you know who created the board?

MJ Admin

I created the board. I can't remove the board. Is this an issue?

Angélica Luz

Hello @MJ Admin,

Thanks for reaching out to Community!

Testing on my local site, I was able to confirm that, when the menu is not visible, it is because the board is related to a next-gen project and it's expected that you can't delete.

I was able to replicate the same issue that you are facing, a project was deleted but the board is still visible on the list:

image (4).png

This issue is a known bug and the fix is already in progress:

Boards not always deleting with project deletion

Please, click on "This affects my team" and also on Watch so that you are notified when this is fixed.

Regards,
Angélica

John Funk

Thanks Angélica!!

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